
HELP & INFORMATION
QUESTIONS, ANSWERED
What materials does OVELIS use?
Materials vary by piece. Each product page lists the available material and finish details supplied with that item.
How long does shipping take?
Orders are normally prepared in 1–3 business days and delivered in approximately 10–15 business days. The available delivery method is confirmed at checkout.
Can I return or exchange an item?
Eligible unused items may be returned within 30 days of delivery. Personalized items may have different eligibility.
How do I track my order?
Use the tracking link in your shipping confirmation email, or visit Order Tracking in the footer.
How should I care for my jewelry?
Keep jewelry dry, avoid direct contact with fragrance and cosmetics, and store pieces separately in a soft pouch.
Is checkout secure?
Yes. Checkout and payment are handled securely by Shopify.
Free U.S. Shipping
On every U.S. order.
Customer Care
We’re here when you need us.
30-Day Easy Returns
Simple and straightforward.
Secure Checkout
Protected Shopify payment.